Welcome to V-Blogs Creative, your go-to theme for crafting captivating digital experiences! To ensure you have a seamless journey with our theme, it’s essential to understand our Item Support Policy. This policy, aligned with Envato’s guidelines, outlines what falls under the umbrella of support and what doesn’t. Let’s dive into the details:
What’s Included in Item Support
- Help With Theme Installation: If you encounter challenges despite following our comprehensive theme documentation, our support team is here to guide you through the installation process.
- Fixing Theme Bugs: Unearthed a bug? Report it to us, and our dedicated support team will promptly respond and ensure it’s swiftly fixed.
- Guidance on Item Usage: Questions about maximizing the potential of V-Blogs Creative? Reach out to us for assistance beyond what the documentation provides.
- Modifications Covered by Theme Functionality: Minor tweaks or adjustments that don’t involve altering theme source files or introducing new features fall within our support scope.
- Theme Compatibility and Updates: We guarantee the theme remains compatible with the latest WordPress platform versions, providing consistent updates.
What’s Not Included in Item Support
- Complete Theme Installation: If you’re new to WordPress, full installation services can be availed separately. Explore our installation service options on Envato Studio.
- Customization Beyond Theme Functionality: Extensive modifications or feature additions beyond the theme’s original scope are not covered. Refer to our Customization Services for tailored solutions.
- 3rd Party Plugin Support: While our theme aims for compatibility, full support for third-party plugins is not guaranteed. Comprehensive integration may require additional customization, outside the scope of our support.
- Support for Additional Scripts or Custom Code: Custom code or scripts added to the theme, beyond its default features, may not be covered. For extensive development work, consider hiring a web developer or professional services.
- Complex Server-Side Issues: Matters related to web hosting, server environment, or local machine software fall outside standard support. Contact your hosting provider for assistance in such instances.
For a more in-depth understanding, please refer to Envato’s Support Policy.
At V-Blogs Creative, we’re committed to providing top-notch support to enhance your experience. If you have any questions or require assistance, feel free to reach out. Your journey with V-Blogs Creative is our priority!